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Phase 2: Growth

Multi-location: one program or several?

If you have 5 stores, should customers have one card that works everywhere, or separate cards per store?

5 мин четене

One of the first strategic choices once you have more than one store. Both options work, but they create very different customer experiences and operational complexity.

Shared program across locations

Recommended for: chain stores with the same product mix and brand.

Separate programs per location

Recommended for: franchises, or stores with very different product mixes.

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