Loyaltey

Switch from LoyaltyLion to Loyaltey

LoyaltyLion is an e-commerce loyalty platform. Loyaltey is built around walk-in customers, with web-store orders counting toward the same card. Loyaltey imports LoyaltyLion customers and their outstanding points balances through the LoyaltyLion API, so customers do not start from zero.

Stay with LoyaltyLion if

  • Your business is e-commerce first and you want deep on-site loyalty pages and integrations with e-commerce tools.

Switch to Loyaltey if

  • You run one or more physical locations and want stamps from your POS or from a QR scan.
  • You want customers to join by scanning a QR code and keep the card in their phone wallet.

What moves over

  • Customers, matched by email address, so nobody gets a duplicate account.
  • Each customer’s outstanding points balance, credited one-to-one, which makes a points program the natural target.
  • Enrollment in your Loyaltey program, so customers can keep earning the next day.

An import can be re-run safely: each customer’s balance is credited at most once, so a second run only adds customers who were not imported before.

What does not move over

  • Marketing consent. Consent given to another platform does not carry over, so imported customers start opted out until they opt in again.
  • Past activity history, achievements and tiers from the old platform.
  • Notifications: an import never sends "you earned points" messages to your customers.

Steps

  1. Create a points program in Loyaltey so balances carry over one-to-one.
  2. Contact us. We connect your LoyaltyLion account with your API credentials and run the import with you.
  3. Replace the LoyaltyLion widget and links with Loyaltey's QR code, wallet card and embed widget.
  4. Ask customers to opt in to messages again, since consent does not transfer.
  5. Cancel LoyaltyLion after you have checked the imported balances.

Feature by feature: Loyaltey vs LoyaltyLion.

Try Loyaltey free

The Starter plan is free for up to 100 customers, with no credit card. Growth is €29/month for up to 2,500 customers.